Date   

Re: about to buy my first windows LT in years

valiant8086
 

HI.


I seem to be correcting people on here a lot, gonna get myself alienated lol, but it's Lenovo with an O on the end. It's an extremely common thing my mom can read the name of my laptop and say Lenova while peering right at the word haha.



Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 5/21/2022 1:52 PM, gbmagoo@gmail.com wrote:
I have Lenova yoga nine and I’ve been using her for six years and I’ve run the living daylights out of it and I love it it’s a touchscreen you can rotator all around and put the keyboard face down on the table and using the touchscreen he can set it like a tent or the keyboard behind on the backside can you just as a laptop it’s great
On May 21, 2022, at 10:46, Keith Reedy <keithreedy@fastmail.net> wrote:

Well,

I don’t expect to get much agreement on this, grin, however from the traffic I have seen in the last week or so it looks like the Lenovo is a brand that folks have, or, Have had that they depend on some what. Is that vague enough,
Keith Reedy
We are Braille Bible printers,
http://biblesfortheblind.org
Keith Reedy
keithreedy@fastmail.net










Re: it's ssd driving me crazy

valiant8086
 

HI.


At this point I believe your enclosure is not working or the drive is DOA. If the drive is DOA it's in your best interest to catch that soon because getting a free replacement under return policy is most likely a thing.


Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com
On 5/18/2022 2:48 PM, Monte Single wrote:

Hi List,

 

I am using win10 pro on an hp desktop with a 500 gig ssd drive, I core 5 6th gen cpu and 8 gig ddr4 with nvda.

 

My intention is to make a system backup.

I purchased a  Samsung evo 870 500 gig ssd drive to  for the backup.

When I place this drive in 1 of the bays of my external  drive enclosure,  windows will not se it.  Disk management will not see it.

Is there 3rd party software that can help with this,

Or is the simplest solution to connect it  to my pc internally?

 

If I am not being clear, please ask.

 

Thanks,

 

Mont


Re: it's ssd driving me crazy

valiant8086
 

Hi.


If list disk does not show the new drive even over a USB to sata adapter, then it most likely will not appear for a direct SATA connection, but I would try it anyway if I were in your shoes. Your enclosure could always be bad I guess or incompatible for some very odd reason.



Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com
On 5/21/2022 3:02 AM, Monte Single wrote:

I called the m s accessibility help line a few days ago.  He tried the things you suggested from the c prompt;  no joy.

Yes, it is a 2.5 ssd drive.

A friend will  come by on the weekend and we’ll put the drive in the pc itself.

That will do it.

If not, I have a selection of hammers to exercise my opinion.

 

P s;  I mistakenly  refer to n v d a as “display access”.  This is because, it works on laptops as well as desktops, and it displays everything, not just the desktop.

Ha, did you say something about being picky!!

 

From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of valiant8086
Sent: May 21, 2022 12:29 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] it's ssd driving me crazy

 

Hi.

 

I assume this is a 2.5 drive and not an NvMe?

 

I suggest something similar to disk management that I've seen work in rare cases that disk management did not.

 

Go to run by pressing windows+r and type cmd and press enter.

 

When the command prompt opens type diskpart and press enter

 

type list disk and press enter. It'll list all your disks, with numbers e.g. disk 1 online 465gb.

 

When you are sure which drive it listed is your new external, assuming it shows it at all, type select disk n where n is the number it provided, possibly disk 1.. Just take care not to select an existing drive like your also 500 gb internal. There are safety features in play to stop you breaking things but I'm not sure how robust they are.

 

If you don't see the drive even with the list disk command then it is simply not present. Suspect enclosure. Put it in the other bay of your enclosure and/or try different enclosure.

 

Now type create part primary. At this point I am going from the top of my head as I don't have a blank drive like this to test my thoughts on. This create part primary will create a partition. It won't have a drive letter but you can fix that in disk management assuming we're still going.

 

Another potentially useful command is create volume

 

list volume and select volume are a thing, then you can try typing assign letter f

 

You can try typing online to try and get the disk to appear.

 

You could also type active, this theoretically makes the drive mark as bootable, but I've had success with that before.

 

 

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 5/18/2022 2:48 PM, Monte Single wrote:

Hi List,

 

I am using win10 pro on an hp desktop with a 500 gig ssd drive, I core 5 6th gen cpu and 8 gig ddr4 with nvda.

 

My intention is to make a system backup.

I purchased a  Samsung evo 870 500 gig ssd drive to  for the backup.

When I place this drive in 1 of the bays of my external  drive enclosure,  windows will not se it.  Disk management will not see it.

Is there 3rd party software that can help with this,

Or is the simplest solution to connect it  to my pc internally?

 

If I am not being clear, please ask.

 

Thanks,

 

Mont


Re: Cooling unreliable 16 second shutdown new laptop?

valiant8086
 

Hi.


The computer is from 2011 if I read correctly. The op is asking though whether they should just get a new computer, which depending on how difficult the repair is, I would have to vote yes on that.


Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 5/21/2022 11:07 AM, Sieghard Weitzel wrote:
And doing all this and looking for a fan for a high-end laptop which is a month old is all unnecessary as it is under warranty. Like trying to find a fan belt at an auto wrecker for a car you bought a month ago.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of valiant8086
Sent: Friday, May 20, 2022 11:39 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] Cooling unreliable 16 second shutdown new laptop?

Hi.


I think it's possible the fan is tired and not spooling up. Motherboards can detect this either by monitoring rotational speed using the sensor if it's a 4 wire fan or by measuring excessive amp draw. A tech can gain access to the fan and figure out if it can't spin or is just plugged solid with dust from all the years sucking air through it or what. New fans can be had. They generally cost around $30 for a laptop, but the cost to have a tech find one and install it might put you closer to $100. Knowing exactly what model the computer is might let me find one, but I don't have the advantage of being able to pull out the fan and cooling assembly to have someone sighted look for exact model numbers on it. The tech should be able to do that and order the correct replacement on the first try. If anyone is techy in the family or friends it's probably cheapest just to have them try to figure it out. Just tell them it got hot in the corner you mentioned and tell them what the message said. I think anyone with reasonable computer building knowledge will be automatically go straight to the fan to see if it is in fact having a problem.


If you have some compressed air, blowing directly into the vent that has the fan, if you hear a note that changes with the air, for instance a screech that gets higher and higher pitched then the fan isn't completely locked up because the airflow is able to make it move. Btw this is kinda hard on the fan for the record.








Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 5/14/2022 11:18 AM, Lori Falk wrote:
Good morning,

I have never posted so I appreciate your patience and your feedback.

I have an HPNV 17J left Perin I think Jay is the letter) purchased early 2014.
17 inch touchscreen and full keyboard laptop with a 1 terabyte drive running windows 21H1.


On Wednesday, I went to start up and use the laptop and things were fine. Then it seem to be getting a little hot on the keyboard and I went to touch upper left and I accidentally hit the power button and the windows lock screen came off and then it went dark. I thought I would just have to restart it. I tried that and i it didn’t seem to start and I couldn’t read the lines of text on the upper left-hand corner and then it would shut down. I tried holding the start button continually and then letting go to see if it would restart as sometimes this has happened in the past as far as a restart for me after our windows update. I came to find out from my husband that the text basically said some thing about unreliable cooling and shutting down and 16 seconds.

Unable to start the laptop and I am wondering if it is worth it to try to take it to a technician to get it fixed.
Do you have recommendations or alternatives .

If the recommendation is to purchase a new laptop, I look forward to hearing about your recommendations. I’m considering sticking with a full-size keyboard as that’s what I learned on with jaws originally and I am just so used to it. The touchscreen has gotten me out of some jams where I can’t get speech or get things to get going with JAWS with the keystrokes. Otherw Otherwise, are use Microsoft Word, email and the Internet for basic tasks.

Thank you in advance for your suggestions.
Lori











Re: best method for reinstalling windows 11

molly the blind tech lover
 

Hi.
Thanks.
I will be sure to do that.

On 5/22/22, Tom K via groups.io <tom.kl=verizon.net@groups.io> wrote:
Hi Molly, I think what they will do is swap it out for a new one, or repair
it and send it back. When you send it to them, tape a paper on the top that
tells what is wrong with it. Also give them your phone number incase they
need to contact you.
Good luck,
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List
To join, send an email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:33 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

I agree with you.
I This is very disheartening.
That laptop was expensive.
I will stick with Lenovo, HP, or Dell from now on.

On 5/22/22, Tom K via groups.io <tom.kl=verizon.net@groups.io> wrote:
Hi Molly, I think you've done enough to try to fix your surface. If
you do too much, they may blame the problems on you.
I think you'd do better to just send it back.
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List To join, send an
email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:08 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, I know how to factory reset my pc, and I am sure I can create a
windows 11 media installation from a USB drive.
But how am I supposed to access the BIOS to change the boot order?
I don't have sighted assistance.
I don't see any youTube videos on reinstalling windows via media
installation with a screen reader.



On 5/21/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. Either install from a bootable USB drive, or from the
recovery partition on your Surface. Many manufacturers don't provide
USB or other bootable recovery software with their product. What they
often do now, is to put a recovery partition on the computer itself,
and, if it is necessary to reinstall Windows, you must go to advanced
settings, and use the recovery option to reinstall windows. It is
possible to download a Media Creation tool from Microsoft, but this
is the generic Windows for most computers. If your manufacturer used
a modified version of Windows, the generic Windows may not be the
best for your computer. This may be for a number of reasons, most
notably, your keyboard may not work with the generic drivers. In this
case, you would need to use an external keyboard. I actually knew
someone to whom this happened, because someone advised them to format
the drive and reinstall the generic version of Windows 10. Their
laptop keyboard installed in the computer would not work anymore

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware
or software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.
































Re: best method for reinstalling windows 11

matthew dyer
 

Matthew



First off, yes you can sertainly use a usb drive, but before doing so, I would call microsoft and see if they can help.  Based on what is going on it could be a hardwork problem or a driver problem.  If you let them know of the errs you are getting they may be able to give you some help.  If you have a worenty withthe machine they should be able to fix it.





Hi,

On 5/21/2022 10:43 PM, molly the blind tech lover wrote:
Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.




Re: best method for reinstalling windows 11

Tom K
 

Hi Molly, I think what they will do is swap it out for a new one, or repair it and send it back. When you send it to them, tape a paper on the top that tells what is wrong with it. Also give them your phone number incase they need to contact you.
Good luck,
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List
To join, send an email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:33 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

I agree with you.
I This is very disheartening.
That laptop was expensive.
I will stick with Lenovo, HP, or Dell from now on.

On 5/22/22, Tom K via groups.io <tom.kl=verizon.net@groups.io> wrote:
Hi Molly, I think you've done enough to try to fix your surface. If
you do too much, they may blame the problems on you.
I think you'd do better to just send it back.
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List To join, send an
email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:08 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, I know how to factory reset my pc, and I am sure I can create a
windows 11 media installation from a USB drive.
But how am I supposed to access the BIOS to change the boot order?
I don't have sighted assistance.
I don't see any youTube videos on reinstalling windows via media
installation with a screen reader.



On 5/21/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. Either install from a bootable USB drive, or from the
recovery partition on your Surface. Many manufacturers don't provide
USB or other bootable recovery software with their product. What they
often do now, is to put a recovery partition on the computer itself,
and, if it is necessary to reinstall Windows, you must go to advanced
settings, and use the recovery option to reinstall windows. It is
possible to download a Media Creation tool from Microsoft, but this
is the generic Windows for most computers. If your manufacturer used
a modified version of Windows, the generic Windows may not be the
best for your computer. This may be for a number of reasons, most
notably, your keyboard may not work with the generic drivers. In this
case, you would need to use an external keyboard. I actually knew
someone to whom this happened, because someone advised them to format
the drive and reinstall the generic version of Windows 10. Their
laptop keyboard installed in the computer would not work anymore

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware
or software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.






















Re: best method for reinstalling windows 11

molly the blind tech lover
 

I agree with you.
I This is very disheartening.
That laptop was expensive.
I will stick with Lenovo, HP, or Dell from now on.

On 5/22/22, Tom K via groups.io <tom.kl=verizon.net@groups.io> wrote:
Hi Molly, I think you've done enough to try to fix your surface. If you do
too much, they may blame the problems on you.
I think you'd do better to just send it back.
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List
To join, send an email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:08 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, I know how to factory reset my pc, and I am sure I can create a
windows 11 media installation from a USB drive.
But how am I supposed to access the BIOS to change the boot order?
I don't have sighted assistance.
I don't see any youTube videos on reinstalling windows via media
installation with a screen reader.



On 5/21/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. Either install from a bootable USB drive, or from the
recovery partition on your Surface. Many manufacturers don't provide
USB or other bootable recovery software with their product. What they
often do now, is to put a recovery partition on the computer itself,
and, if it is necessary to reinstall Windows, you must go to advanced
settings, and use the recovery option to reinstall windows. It is
possible to download a Media Creation tool from Microsoft, but this is
the generic Windows for most computers. If your manufacturer used a
modified version of Windows, the generic Windows may not be the best
for your computer. This may be for a number of reasons, most notably,
your keyboard may not work with the generic drivers. In this case, you
would need to use an external keyboard. I actually knew someone to
whom this happened, because someone advised them to format the drive
and reinstall the generic version of Windows 10. Their laptop keyboard
installed in the computer would not work anymore

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.






















Re: best method for reinstalling windows 11

Tom K
 

Hi Molly, I think you've done enough to try to fix your surface. If you do too much, they may blame the problems on you.
I think you'd do better to just send it back.
Tom Klaus
Proud co owner of the Blind-TradingPost Mailing List
To join, send an email to,
Blind-TradingPost+subscribe@groups.io
Please pass the word on so we can grow into a large list!

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:08 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, I know how to factory reset my pc, and I am sure I can create a
windows 11 media installation from a USB drive.
But how am I supposed to access the BIOS to change the boot order?
I don't have sighted assistance.
I don't see any youTube videos on reinstalling windows via media installation with a screen reader.



On 5/21/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. Either install from a bootable USB drive, or from the
recovery partition on your Surface. Many manufacturers don't provide
USB or other bootable recovery software with their product. What they
often do now, is to put a recovery partition on the computer itself,
and, if it is necessary to reinstall Windows, you must go to advanced
settings, and use the recovery option to reinstall windows. It is
possible to download a Media Creation tool from Microsoft, but this is
the generic Windows for most computers. If your manufacturer used a
modified version of Windows, the generic Windows may not be the best
for your computer. This may be for a number of reasons, most notably,
your keyboard may not work with the generic drivers. In this case, you
would need to use an external keyboard. I actually knew someone to
whom this happened, because someone advised them to format the drive
and reinstall the generic version of Windows 10. Their laptop keyboard
installed in the computer would not work anymore

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.












Re: [Win Access] best method for reinstalling windows 11

Angelo Sonnesso
 

The file is setup.exe.
I just updated our office computer this week.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 12:55 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi Mike, sorry, I didn't see your message there.
I am going to try your method.
Thank you.
,
And I apologize to everyone for sounding so frustrated.
At this point, I will reinstall windows, and if it fixes things great,
but I will still return the laptop do to the overheating.
It has caused me so much stress, clearly. Lol.


On 5/22/22, Mike B. <mb69mach1@fastmail.com> wrote:
Hi Molly,

Here's another way you can try. I created a bootable flashdrive for a
computer I bought just to update to Windows 11, but like your self I can't
access the BIOS to change the boot order.

So, go ahead and create the bootable drive, but with your computer running
navigate to to the bootable flashdrive from your list of drives and press
enter on it to open it. There will be a, Start.exe, or a, Setup.exe, file
on that flashdrive and if you hit enter on it the process should begin.
Much akin to Bill's steps.

You probably want to set Narrator to run at Login and Startup to keep track

of what's happening before you press enter on the Start.exe or setup.exe
file. Sorry I can't be more explicit, but I left the bootable flashdrive at

our other house so i don't have it to read the exact file name that starts
the reinstall. Wishing you all the best.


Stay safe and take care. Mike. Sent from my iBarstool.

----- Original Message -----
From: molly the blind tech lover
To: winaccess@winaccess.groups.io
Sent: Saturday, May 21, 2022 9:25 PM
Subject: Re: [WinAccess] best method for reinstalling windows 11


Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to turn
secure boot off. Just boot up your installation media,, and perform the
clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I will
need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having used
one since 2015 and a work one at that, I prohbably am not the righ
tone to walk you through. I know that someone on here wrote a guide on
how to do this from a boot disk, and that was with win 10 and using
the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.


































Re: best method for reinstalling windows 11

Socheat
 

Hi
For the bios / UEFI firmware screen reader support, it is not Microsoft's fault. Bios / UEFI firmware has its operating system. It first starts up before your Windows got to boot up, to check to see if all hardware that connected to the computer are functioning properly. However, the OS that powered the bios / UEFI firmware are not made by Microsoft. So Microsoft can't do anything about it.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 11:59 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi Bill, good point.
I wish Microsoft could somehow create a screen reader specifically so people who are totally blind or do not have enough useable vision in order to see the screen can have a way of accessing the bios.
I've always wanted to explore the bios, though one must be careful in there lol.

On 5/22/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. No, Narrator won't be available to read the instructions,
because Narrator is part of Windows, and Windows won't have booted up yet.

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 9:26 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to
turn secure boot off. Just boot up your installation media,, and
perform the clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io>
On Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I
will need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having
used one since 2015 and a work one at that, I prohbably am not the
righ tone to walk you through. I know that someone on here wrote a
guide on how to do this from a boot disk, and that was with win 10
and using the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io>
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware
or software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.




































Re: best method for reinstalling windows 11

Steven Hicks
 

Normally the boot menu can be brought up with a fn key.
Possibly f12 will bring up that menu.
You can guess and test to boot from the usb device?
Try pressing the down arrow twice for a start.
Leave it for a while then try to load Narator, windows+ctrl+enter.
If you have booted from the usb Narator will start.
Make sure you have backed up everything.
Narator will talk through the setup process.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of molly the blind tech lover
Sent: 22 May 2022 05:08
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, I know how to factory reset my pc, and I am sure I can create a
windows 11 media installation from a USB drive.
But how am I supposed to access the BIOS to change the boot order?
I don't have sighted assistance.
I don't see any youTube videos on reinstalling windows via media installation with a screen reader.



On 5/21/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. Either install from a bootable USB drive, or from the
recovery partition on your Surface. Many manufacturers don't provide
USB or other bootable recovery software with their product. What they
often do now, is to put a recovery partition on the computer itself,
and, if it is necessary to reinstall Windows, you must go to advanced
settings, and use the recovery option to reinstall windows. It is
possible to download a Media Creation tool from Microsoft, but this is
the generic Windows for most computers. If your manufacturer used a
modified version of Windows, the generic Windows may not be the best
for your computer. This may be for a number of reasons, most notably,
your keyboard may not work with the generic drivers. In this case, you
would need to use an external keyboard. I actually knew someone to
whom this happened, because someone advised them to format the drive
and reinstall the generic version of Windows 10. Their laptop keyboard
installed in the computer would not work anymore

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io
[mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.












Re: I have more info about the hardware errors occurring on my surface

molly the blind tech lover
 

Guys, I think I'm on to somethin here.

That first hardware error was the PCI bus error.
No wonder I'm getting a BSOD. That's part of it, anyway. Haven't
determined what the other errors are. Knowing Microsoft, I have a
strong hunch that in this case, though, this particular machine does
in fact have faulty hardware. Also, I can't find the name of the PCI
driver in the device manager, so can't update. I will be sure to tell
Microsoft my findings. I guess I've turned into Nancy Drew lol.


On 5/22/22, Bill White <billwhite92701@att.net> wrote:
Actually, Lino, you didn't prove a point, because there's no point in
telling someone that the best way of fixing problems in Windows is to avoid
Windows. In the first place, it's against the policy of this list to discuss
non-Windows operating systems, which you just did.

Bill White

billwhite92701@att.net


-----Original Message-----
From: winaccess@winaccess.groups.io [mailto:winaccess@winaccess.groups.io]
On Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:35 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors
occurring on my surface

Yes mommy. Just trying to proove a point here and I did.

On 5/21/2022 7:02 PM, Sarah k Alawami wrote:
But a chrome book wont' run windows, plus this is not a Chromebook
discussion list. If you want to discuss chrome take it to an android list.
There are many.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:01 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors
occurring on my surface

Like I said yesterday. Buy a Chromebook. Let the geeks figure these out if
you want to keep this thing.

On 5/21/2022 4:51 PM, molly the blind tech lover wrote:
Hi guys.
So now the blue screen of death and random reboots are occuring even
when the device is not plugged in.
I've found some info about the hardware error.
I will paste it below.
I am not an expert in computer hardware, so if anyone knows what these
errors might mean, any answers would be appreciated. One error seemed
to be a device driver problem, but I am only guessing here.
Here's the first error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket
ID: LKD_0x15F_DEVICE_PCI_VEN_8086_DEV_A0C8_SUBSYS_72708086_REV_20_IMAGE_IntcAudioBus.sys


Here's the second error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
I have looked through device manager but for for the life of me can
not figure out what the name of the PCI driver is.
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: BAD_DUMPFILE


The overheating and random reboots used to only occur while the
machine was charging, but now they occur when the machine is using
battery power.
I'm stuck.
Any ideas will be greatly appreciated.
Thanks.























Re: I have more info about the hardware errors occurring on my surface

Bill White
 

Actually, Lino, you didn't prove a point, because there's no point in telling someone that the best way of fixing problems in Windows is to avoid Windows. In the first place, it's against the policy of this list to discuss non-Windows operating systems, which you just did.

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io [mailto:winaccess@winaccess.groups.io] On Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:35 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors occurring on my surface

Yes mommy. Just trying to proove a point here and I did.

On 5/21/2022 7:02 PM, Sarah k Alawami wrote:
But a chrome book wont' run windows, plus this is not a Chromebook discussion list. If you want to discuss chrome take it to an android list. There are many.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:01 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors occurring on my surface

Like I said yesterday. Buy a Chromebook. Let the geeks figure these out if you want to keep this thing.

On 5/21/2022 4:51 PM, molly the blind tech lover wrote:
Hi guys.
So now the blue screen of death and random reboots are occuring even
when the device is not plugged in.
I've found some info about the hardware error.
I will paste it below.
I am not an expert in computer hardware, so if anyone knows what these
errors might mean, any answers would be appreciated. One error seemed
to be a device driver problem, but I am only guessing here.
Here's the first error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x15F_DEVICE_PCI_VEN_8086_DEV_A0C8_SUBSYS_72708086_REV_20_IMAGE_IntcAudioBus.sys


Here's the second error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: BAD_DUMPFILE


The overheating and random reboots used to only occur while the
machine was charging, but now they occur when the machine is using
battery power.
I'm stuck.
Any ideas will be greatly appreciated.
Thanks.













Re: best method for reinstalling windows 11

Bill White
 

Hi, Molly. Even if Microsoft created a screen reader that could function in the BIOS, there are many computers that run Windows which are not Microsoft products. Microsoft would only become involved once Windows booted up. On the other computers which are not Microsoft products, each manufacturer would need to incorporate some sort of reader before bootup in order for us to be able to read the BIOS. Then there's the problem of different languages. Do they make the screen reader for the BIOS using English, Spanish, or some other language? I don't think it will happen. It's just too involved, even without the language dilemma.

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io [mailto:winaccess@winaccess.groups.io] On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 9:59 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi Bill, good point.
I wish Microsoft could somehow create a screen reader specifically so
people who are totally blind or do not have enough useable vision in
order to see the screen can have a way of accessing the bios.
I've always wanted to explore the bios, though one must be careful in there lol.

On 5/22/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. No, Narrator won't be available to read the instructions, because
Narrator is part of Windows, and Windows won't have booted up yet.

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io [mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 9:26 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to turn
secure boot off. Just boot up your installation media,, and perform the
clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I will
need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having used
one since 2015 and a work one at that, I prohbably am not the righ
tone to walk you through. I know that someone on here wrote a guide on
how to do this from a boot disk, and that was with win 10 and using
the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.




































Re: I have more info about the hardware errors occurring on my surface

 

I'm not sure what your point was and stating "just buy a Chromebook" when somebody is asking for advice about problems with their Windows laptop certainly isn't proving anything. Anyways, where do you think your Chromebook was made, I am almost certain it was not in the United States; of course it could very well have been India, but that doesn't really mean anything anyways since a lot of good products are made in China and a lot of junk is made in the United States or other western countries. Posting such opinionated generalizations never does anybody any good especially since it simply appears Molly had bad luck and received a Surface laptop which probably has faulty hardware somewhere which is exactly what the warranty is for.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:35 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors occurring on my surface

Yes mommy. Just trying to proove a point here and I did.

On 5/21/2022 7:02 PM, Sarah k Alawami wrote:
But a chrome book wont' run windows, plus this is not a Chromebook discussion list. If you want to discuss chrome take it to an android list. There are many.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of Lino Morales
Sent: Saturday, May 21, 2022 4:01 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] I have more info about the hardware errors
occurring on my surface

Like I said yesterday. Buy a Chromebook. Let the geeks figure these out if you want to keep this thing.

On 5/21/2022 4:51 PM, molly the blind tech lover wrote:
Hi guys.
So now the blue screen of death and random reboots are occuring even
when the device is not plugged in.
I've found some info about the hardware error.
I will paste it below.
I am not an expert in computer hardware, so if anyone knows what
these errors might mean, any answers would be appreciated. One error
seemed to be a device driver problem, but I am only guessing here.
Here's the first error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x15F_DEVICE_PCI_VEN_8086_DEV_A0C8_SUBSYS_72708086_REV_20_IMAGE_IntcAudioBus.sys


Here's the second error:
Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15f
Parameter 1: 2
Parameter 2: ffffb58fa5cd2010
Parameter 3: ffffffff
Parameter 4: ffffb58f9d491c40
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: BAD_DUMPFILE


The overheating and random reboots used to only occur while the
machine was charging, but now they occur when the machine is using
battery power.
I'm stuck.
Any ideas will be greatly appreciated.
Thanks.













Re: Quick Assist Update

 

Actually it took about 5 seconds after I clicked on the link for the Microsoft Store to open, I then tabbed to Download and the new Quick Assist app downloaded and installed which took maybe another 20 seconds, then I activate the Open button and it opened, I closed the Microsoft Store app at this point since I was done with that. Are you signed into Windows with your Microsoft account? Of course if you are using a local account and haven’t used the Microsoft Store you would have to sign in separately with your Microsoft Id before you can download anything.

 

 

 

From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On Behalf Of Mike B.
Sent: Saturday, May 21, 2022 8:21 PM
To: WinAccess <winaccess@winaccess.groups.io>
Subject: [WinAccess] Quick Assist Update

 

Hi All,

 

Okay the current version of Quick Assist is going to expire on the 23rd of this month, and there's supposed to be an update.  Well, is this update some kind of top secret update that requires some sort of special James Bond 007 secret agent password or something?!  LOL 

 

Of course I'm being facetious, but I can't download / install the damn update no matter what I try!  I can't find a direct download link and trying through the Microsoft Store is useless!

 

Does anyone know if the Quick Assist update will be part of the Windows 10 monthly updates?  Anyways I just found this very strange that this app can't be updated via the normal channels.  Any input is appreciated.  Thanks mooy moocho.

 

 

Stay safe and take care.  Mike.  Sent from my iBarstool.


Re: best method for reinstalling windows 11

molly the blind tech lover
 

Hi Bill, good point.
I wish Microsoft could somehow create a screen reader specifically so
people who are totally blind or do not have enough useable vision in
order to see the screen can have a way of accessing the bios.
I've always wanted to explore the bios, though one must be careful in there lol.

On 5/22/22, Bill White <billwhite92701@att.net> wrote:
Hi, Molly. No, Narrator won't be available to read the instructions, because
Narrator is part of Windows, and Windows won't have booted up yet.

Bill White

billwhite92701@att.net

-----Original Message-----
From: winaccess@winaccess.groups.io [mailto:winaccess@winaccess.groups.io]
On Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 9:26 PM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to turn
secure boot off. Just boot up your installation media,, and perform the
clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I will
need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having used
one since 2015 and a work one at that, I prohbably am not the righ
tone to walk you through. I know that someone on here wrote a guide on
how to do this from a boot disk, and that was with win 10 and using
the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.




































Re: best method for reinstalling windows 11

molly the blind tech lover
 

Hi Mike, sorry, I didn't see your message there.
I am going to try your method.
Thank you.
,
And I apologize to everyone for sounding so frustrated.
At this point, I will reinstall windows, and if it fixes things great,
but I will still return the laptop do to the overheating.
It has caused me so much stress, clearly. Lol.

On 5/22/22, Mike B. <mb69mach1@fastmail.com> wrote:
Hi Molly,

Here's another way you can try. I created a bootable flashdrive for a
computer I bought just to update to Windows 11, but like your self I can't
access the BIOS to change the boot order.

So, go ahead and create the bootable drive, but with your computer running
navigate to to the bootable flashdrive from your list of drives and press
enter on it to open it. There will be a, Start.exe, or a, Setup.exe, file
on that flashdrive and if you hit enter on it the process should begin.
Much akin to Bill's steps.

You probably want to set Narrator to run at Login and Startup to keep track

of what's happening before you press enter on the Start.exe or setup.exe
file. Sorry I can't be more explicit, but I left the bootable flashdrive at

our other house so i don't have it to read the exact file name that starts
the reinstall. Wishing you all the best.


Stay safe and take care. Mike. Sent from my iBarstool.

----- Original Message -----
From: molly the blind tech lover
To: winaccess@winaccess.groups.io
Sent: Saturday, May 21, 2022 9:25 PM
Subject: Re: [WinAccess] best method for reinstalling windows 11


Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to turn
secure boot off. Just boot up your installation media,, and perform the
clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I will
need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having used
one since 2015 and a work one at that, I prohbably am not the righ
tone to walk you through. I know that someone on here wrote a guide on
how to do this from a boot disk, and that was with win 10 and using
the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.


































Re: best method for reinstalling windows 11

Hareth
 

What I do with using that method on a new computer is making a video
call on my phone with any app like skype ETC to a sighted friend or
one of my family, or the "be my eyes app" people and pointing my phone
to the screen.
Changing the boot device on that optional boot media is done by the
down or up arrows and pressing enter on the selected one.
TC

On 5/22/22, molly the blind tech lover <brainardmolly@gmail.com> wrote:
Ok, so I found instructions for booting surface laptop 4 without
having to access the bios to change the boot order.
1. Shut down the surface.
2. Insert bootable USB drive.
3. Press and hold volume down (f3).
4. Follow the on screen instructions to boot from USB.
I wonder if if Narrator will be available to read the instructions.



On 5/22/22, molly the blind tech lover via groups.io
<brainardmolly=gmail.com@groups.io> wrote:
Hi, thanks.
But what if the machine does not automatically boot from the USB?
That's when I'd need to change the boot order, likely in the bios
setting.


On 5/22/22, Socheat <socheat.mt.lc@gmail.com> wrote:
Hi there

Unless you need to install other OS than Windows, you don't need to turn
secure boot off. Just boot up your installation media,, and perform the
clean install from there.

Socheat.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Sunday, May 22, 2022 10:26 AM
To: winaccess@winaccess.groups.io
Subject: Re: [WinAccess] best method for reinstalling windows 11

Hi.
I plan to use installation media.
The only problem with booting my surface from a USB drive is that I will
need to access the bios to turn secure boot off.
I will need sighted assistance to complete that task.


On 5/21/22, Sarah k Alawami <marrie12@gmail.com> wrote:
You could, do you have a recovery disk on the surface? Not having used
one since 2015 and a work one at that, I prohbably am not the righ
tone to walk you through. I know that someone on here wrote a guide on
how to do this from a boot disk, and that was with win 10 and using
the media create tool.

-----Original Message-----
From: winaccess@winaccess.groups.io <winaccess@winaccess.groups.io> On
Behalf Of molly the blind tech lover
Sent: Saturday, May 21, 2022 7:43 PM
To: winaccess@winaccess.groups.io
Subject: [WinAccess] best method for reinstalling windows 11

Hi everyone.
I want to reinstall windows 11 on my surface.
It's the only way to be sure to determine whether I have a hardware or
software issue.

Is the best method to install windows 11 from a bootable USB drive?
Thanks.





























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